The edge is the whole problem
Most mezzanines have a handrail along the accessible face and a pallet gate or opening where goods are lifted. That opening is the risk. Cleaning near it, particularly with a mop or a machine that requires the operator to walk backwards, puts a person close to an unprotected edge while concentrating on the floor rather than on their position.
The plan should therefore identify the opening, state the exclusion zone around it, and require the gate to be closed and secured before cleaning proceeds. Where the gate is damaged or missing, that area is excluded and reported. This is a short conversation at the walkthrough that removes the highest risk on the level entirely. Recording the gate's condition at each attendance is worthwhile, since a gate that no longer latches is a maintenance item with a real safety consequence.
